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FAQs

Are you factory or trading company?

We are factory, located in Tai'an City, Shandong Province, China.
What your term of payment?

We accept TT, Letter of credit, Online bank payment.
How about your delivery time?

Lead time 5 days for in stock, If need customized, it will take about 15 working days.
What is the MOQ?

1 set is okay. More quantity with nice discount.
How long is your product warranty?

The product warranty period is 24 months, during this period, any problem, we will send spare parts to you for free.
What should we do if there have quality problems?

During warranty period we will provide free spare parts for free.
If services is free of charge if there is some problem arise after sales?

01- Tavol will take responsibility for Tavol Machines during the whole working Life, Supply the full spare parts and after service for all its working life.
02- During the warranty period, we follow the company stipulations, After the warranty period, the buyer should take the cost according to the actual conditions, like spare parts failure, need to buy the new spare parts, also pay for its delivery cost.
03- Since Tavol have many project in your country, when any other project proceed the installation supervisor work, our engineer can come to do some maintenance work for your machine, like this way, it will be free, you just need pay for their food, cars or hotel etc local charges which arise during stay in your company.

Download

Name	Size	Update	Copy Link	Download
2023 Forklift Catalog.pdf	8.39MB	2024-08-14	Copy Link https://www.tractor-forklift.com/phoenix/admin/download?fileId=pNKAfmjaFSEt&dp=GvUApKfKKUAU	Download
2023 Forklift Catalog.pdf	8.39MB	2024-08-14	Copy Link https://www.tractor-forklift.com/phoenix/admin/download?fileId=mEpUKHZkFdAO&dp=GvUApKfKKUAU	Download
2023 Forklift Catalog.pdf	8.39MB	2024-08-14	Copy Link https://www.tractor-forklift.com/phoenix/admin/download?fileId=qvKUpwjuaSht&dp=GvUApKfKKUAU	Download
2024 Tractor Brochure.pdf	8.96MB	2024-08-14	Copy Link https://www.tractor-forklift.com/phoenix/admin/download?fileId=pGUAfwjPudBZ&dp=GvUApKfKKUAU	Download
2024 Tractor Brochure.pdf	8.96MB	2024-08-14	Copy Link https://www.tractor-forklift.com/phoenix/admin/download?fileId=nrKApmZkunYt&dp=GvUApKfKKUAU	Download
2024 Tractor Brochure.pdf	8.96MB	2024-08-14	Copy Link https://www.tractor-forklift.com/phoenix/admin/download?fileId=nUfpAwZFkdat&dp=GvUApKfKKUAU	Download